Case Study: The Willo Shops — Willoughby, OH

The Challenge

Before The Willo Shops could open its doors, an outdated medical building had to come down first. Once demolition was complete and construction began, Ten Six was one of five general contractors simultaneously building out the 14,000-square-foot center, each working on a different tenant space. Tenant contractors started building out their interiors before construction was even complete, with 40 to 50 cars in the parking lot on any given day. Keeping the project on track while five crews worked simultaneously took careful coordination from day one.

A commercial building is under construction, with workers on-site and scaffolding visible. The structure is partially covered with plywood and construction materials are scattered around.
Construction site interior with exposed framing, drywall sheets on the floor, ladders, and building materials scattered around; large open window reveals street and buildings outside.
A commercial building under construction with yellow sheathing, boarded windows, construction equipment, and materials on the ground.
A metal-framed building under construction with exposed beams and wall studs is set on a cleared dirt lot under a blue sky.

The Solution

Ten Six Construction managed the project from demolition through final finishes. The exterior features distinctive architectural block work that sets the center apart from standard retail construction—a deliberate design choice that gives the building a premium look and feel.

The building’s design presented its own structural challenge. The corners of the building are glass, which created floating corners that required careful engineering to properly support the walls above. The architectural drawings provided a framework, but the real-world execution required Joe and his team to problem-solve to ensure everything came together structurally sound.

Every challenge—from the structural engineering to the coordination of five concurrent build-outs—was met with the same commitment to delivering a finished product worthy of the tenants it was built to attract.

Exterior view of a First Watch restaurant with outdoor seating, large windows, and an adjacent parking lot under a clear sky.
Exterior of a University Hospitals Urgent Care facility at dusk, with illuminated signage and accessible parking spaces in front.
Storefront with Crumbl Cookies and Smoothie King signs. A red and white balloon arch stands at the entrance, and an “OPEN” sign is lit above the door.
A modern shopping plaza with several storefronts, including a medical urgent care, visible on a sunny day. Parking spaces, including accessible spots, are in front.

The Result

The finished product is a 14,000-square-foot Class A retail center that has already attracted premier tenants, including First Watch, Smoothie King, Crumbl Cookies, University Hospitals Urgent Care, and Charleys Cheesesteaks—a testament to the quality of the finished product and the kind of tenants a Class A retail center attracts. What was once an outdated, vacant medical building is now a cornerstone of the Willoughby commercial landscape, built from the ground up with the kind of craftsmanship and attention to detail that defines every Ten Six project.

Outdoor patio with empty tables and chairs outside a modern restaurant at dusk, illuminated by overhead lights, with parked cars visible on the side.
A modern shopping plaza at sunset with Crumbl Cookies, Smoothie King, and Pizza Yogurt Café storefronts; a red and white balloon arch is at one entrance.
Outdoor patio with empty tables and chairs on a sunny day. Ceiling fans and heaters are mounted above. Cars and trees are visible in the background.
A Charleys cheesesteaks and wings restaurant with a drive-thru lane, menu boards, and a car parked near the pickup window on a clear day.
A strip mall at dusk with First Watch, a dental office, and an urgent care center visible; several cars are parked in front.

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