Case Study: Pet Supplies Plus — Willoughby, OH

The Challenge

Turning a pancake restaurant into a pet supply store isn’t as simple as a coat of paint and a sign swap. When Pet Supplies Plus needed a new Willoughby location, the former IHOP building they’d chosen required a complete transformation, inside and out. The existing infrastructure, layout, and finishes were built for a restaurant, not a modern retail environment with aquariums, dog wash stations, and open merchandising floors. Everything had to go—and that’s where Ten Six stepped in.

A pet store checkout area with two counters, product displays, green accent wall, and shelves with pet supplies and cat trees.
Shelves stocked with various brands and sizes of dry dog food bags and treat pouches in a pet store aisle.
A tiled dog washing station with a hose, faucet, and bottles of shampoo on a shelf. Part of a dog’s face and a sign are visible on the blue wall above.
Aisle in a pet supply store with shelves stocked with pet food, beds, feeding bowls, and accessories under bright overhead lighting.

The Solution

The Ten Six Construction team started with a full gut demolition, stripping the building down to allow for an entirely new interior. Electrical systems, HVAC ductwork, and plumbing were all replaced and reconfigured to support the store’s specialized needs, including the infrastructure required for live aquarium installations and dog wash stations. Dated drop ceilings came down, and grease-stained tile and carpet were replaced throughout. New floors were installed across the entire retail floor. On the exterior, the signature blue IHOP awnings were replaced with Pet Supplies Plus’s branded green, completing the transformation from the outside in.

A row of brightly lit fish tanks labeled “GloFish” displays colorful fish and aquatic plants at a pet store.
A clean, brightly lit room with stacked washer and dryer, stainless steel sink, pet dryer, metal cages, and towels, likely a grooming or veterinary facility.
A store aisle with shelves stocked with various brands and types of pet food in bags.
Pet store aisle with shelves stocked with various brands and types of cat and dog food bags. Bright lighting and organized product displays.

The Result

The finished space is a clean, bright, fully functional Pet Supplies Plus retail location that bears no resemblance to its previous life as a restaurant. From the polished concrete floors to the custom plumbing for the dog wash stations, every detail of this build-out was built to support a modern pet retail experience and to last.

Rows of aquariums filled with fish line the wall of a pet store, with shelves of pet supplies visible along the opposite side of the aisle.
A tiled pet washing station with a hose, soap dispensers, and a bench. A sign above provides information about the benefits of using the facility.
Pet store interior with shelves of pet food, toys, and supplies, plus refrigerated sections on the right and a fenced area in the back. Bright lighting and green accent walls.
A grooming station with a white grooming table, supply cart, wall mirror, and hexagonal tile decor on the wall.
Aisles of a pet supply store displaying dog treats, toys, leashes, and various pet products under bright overhead lighting.

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Whether you’re converting an existing building or starting from scratch, Ten Six Construction has the experience to handle whatever your project requires.

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